Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7


I already have a subscription on Disney+, but when I want to view it through my Roku Ultra LT, I am being asked to create an account.  How can I just log in directly to my existing account?  The TV I am using is not connected to my cable service, nor do I want it connected.  This TV is strictly for use when my grandchildren come over.

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