Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Disney + subscribed through roku, but will only let me watch on one device?
I recently got Disney +, I actually subscribed through a third party- Roku. While I’ve been able to watch on my device in the living room, I tried to use on another device and it’s asking me to log in to my Disney plus account. Since I subscribed through a third party, I do not have an account (yes, I tried using my roku email.)
anyone else having this issue? I checked for updates and I restarted my device. Does this mean I can only watch on ONE device?
For any issues you run into when trying to log into the Disney+ channel on any platform/device, please contact Disney+ support directly here: https://help.disneyplus.com/ or by phone here: 888-905-7888
They will be able to assist you with any login or account credential issues you may encounter.