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Level 8

Disney+ slow and delay in audio

Disney+ is slow and the audio has a delay since some days ago. Does anyone have this issue too? 

My device si the Express+ 3910XB

#disney+ Roku Express+ (3910 series)  

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1 Reply
Roku Employee
Roku Employee

Re: Disney+ slow and delay in audio

Hi @Sam_Adrinak,

Thanks for posting in the Roku Community!

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
To help troubleshoot the issue further, follow this link: How do I resolve audio playback issues on my Roku ...

Hope this helps! Let us know if you have any other concerns.



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