Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Geling204
Level 7

Disney plus compatible?

Disney plus and Apple plus. tv do not show up in my streaming channels so I can’t add these channels. But I can add them and online. Is my device, Roku LT too slow? If so why not tell me this.  I might get a new Roku. 

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atc98092
Level 17

Re: Disney plus


@Geling204 wrote:

Disney plus and Apple plus. tv do not show up in my streaming channels so I can’t add these channels. But I can add them and online. Is my device, Roku LT too slow? If so why not tell me this.  I might get a new Roku. 


More than too slow. The LT is far too old, and no longer supported by Roku. So Disney will not support it either. Disney does have a list of unsupported models, but I don't think they've captured all of the older players. So yes, it might be time to update. I think you'll find a newer model performs far better than your LT.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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