Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
We just got our 65" Roku TV and are having the same issue of being able to stream 4K with every other app, including the animated shows in Disney+, but the live action movies in Disney+ do not stream in 4k. I followed the instructions by going to settings, but then there is not a "display" option. There is a "TV picture setting" but that is the only thing close to the display. Ideas of what I am doing wrong?
@russ1990 Thanks for the note. As long as your Roku TV is 4K HDR/Dolby Vision capable, 4K HDR/Dolby Vision content will be available to stream on any content that offers this format in the Disney+ channel, as long as your network connection meets the minimum bandwidth/speed requirements. We'd recommend reaching out to Disney+ support directly for more information, or to report any issue you're seeing with content or playback. You can reach their support team here: https://help.disneyplus.com/csp?id=csp_index