Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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torusse
Level 7

Disney channel

I get no sound through my headphones when i view Disney +. I get sound from the TV. What's up

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Disney channel

@torusse

Thanks for the post.

Can you please clarify the issue you are experiencing? How are you listening with headphones? Are you connecting through the TV, the mobile app, etc.?

With more information we we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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