Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Our Roku device is seemingly on strike... channels that previously played without issue will not even load. I can watch content on Amazon Prime but Disney + says no internet. We are able to stream Disney+ vis other devices on our network just fine. I have done a factory reset on both my router and my roku device. No improvement. This is also not isolated to one roku but to both roku devices in our home. I have tried to remove channels and when I select remove channel it acts as if it is removing the channel when in fact the channel remains. All software is up to date as well. No idea how to proceed. Thoughts...advice?