Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Disney + and Hulu

I just bought a brand new Roku express. The remote that comes with it has Disney + and Hulu buttons so I assume it’s compatible, but I can’t find or download either of them from the channel store. I live in the US and my dad’s Roku tv has them on it no problem. 

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Roku Employee
Roku Employee

Re: Disney + and Hulu


Thanks for the note.

Are you using a VPN with your internet access by any chance? Have you tried add the channel through the Roku Channel Store online?

For more information about how to add a channel on your Roku device, visit our Support page here: How do I add channels to my Roku® streaming device?

Please keep us posted.


Danny R.
Roku Forum Moderator
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