Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Disney+ and Espn + wont let me log in to my existing account

Jump to solution

I Have the Hulu package. Hulu linked and gave me that option. The other 2 will not. I have even went and factory reseted the device and still go into the other two apps and it wants me to pay for those two apps. Even though HULU doesnt. What is wrong?

0 Kudos
1 Solution

Accepted Solutions
Roku Employee
Roku Employee

Re: Disney+ and Espn + wont let me log in to my existing account

Jump to solution

@watsonlinda 

Thanks for the post.

Have you tried logging into each of those channels with your appropriate credentials? 

For more information about those channel's features and functionality, you'll want to contact Disney+ and ESPN support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach those channels support here:
https://help.disneyplus.com/csp
https://support.espn.com/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
Roku Employee
Roku Employee

Re: Disney+ and Espn + wont let me log in to my existing account

Jump to solution

@watsonlinda 

Thanks for the post.

Have you tried logging into each of those channels with your appropriate credentials? 

For more information about those channel's features and functionality, you'll want to contact Disney+ and ESPN support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach those channels support here:
https://help.disneyplus.com/csp
https://support.espn.com/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos