Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JollyRoger72
Level 8

Disney Plus not working after 9.4.0. 4200-29 update

My Roku is on the latest update of 9.4.0 4200-29, it is a 4630x Premiere Plus. Disney Plus app is most current after install and since the update it will not play on any of my Rokus. It works fine on PS4/5, Fire Stick, FireTVs and all mobile devices. It's just the Roku where it does not play anymore. Help!

I have tried hard reboot, deleting app and reinstalling... unplugging Roku for 24 hours, nothing works. Any ideas?

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Steven2
Level 7

Re: Disney Plus not working after 9.4.0. 4200-29 update

I am have the Same problem. I have the WR58ux419 and as of Feb 13 2021 i can't get Disney Plus. Westinghouse said that it is a Ruko problem. Can't get any help from them. Does anyone have any answers.

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