Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
marceloala9
Level 7
‎12-15-2020 05:31 PM

Disney Plus not showing up on my Roku Express 3930X

Hello!, I'm in Venezuela and I'm pretty sure Disney Plus is working here now, but somehow it isn't anywhere in the available apps so I want to know if there is anyway i can download it. Thanks

0 Kudos
Reply
5 Replies
renojim
Community Streaming Expert
‎12-15-2020 07:04 PM

Re: Disney Plus not showing up on my Roku Express 3930X

If it's not available then Disney hasn't made it available on Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply
cg21
Level 8
‎12-18-2020 09:44 AM

Re: Disney Plus not showing up on my Roku Express 3930X

I got it on my Roku Express 3930X but I had to call Disney+ support.

0 Kudos
Reply
XuxaLV
Level 7
‎12-20-2020 10:40 AM

Re: Disney Plus not showing up on my Roku Express 3930X

I have the same problem! Did you find out how to solve it? 

0 Kudos
Reply
cg21
Level 8
‎12-20-2020 11:22 AM

Re: Disney Plus not showing up on my Roku Express 3930X

XuxaLV

I had just bought it , and had to call Disney+ support to walk me through it. 

0 Kudos
Reply
XuxaLV
Level 7
‎12-21-2020 05:14 AM

Re: Disney Plus not showing up on my Roku Express 3930X

Thank you. I will do that.

0 Kudos
Reply
Labels