Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I have a problem only affecting my newest (Ultra 4800r.) My other 2 Ultras (4670x) aren't having the issue. Hulu (FW version 6.48 build 2) will open and all is normal except: when I navigate down to the 6th row, (on home screen in app) the app crashes and sends me back to Roku home screen. The Hulu home screen is the ONLY one that has the newly added tv and movie section down near the bottom. I have tried all the troubleshooting advice that I find online. I have deleted the app and did a system restart before adding it back. I even did the restart on all Rokus in the home simultaneously before adding Hulu back. I restarted my router also. I've tried these steps several times and it hasn't fixed the issue. I also tried unplugging/plugging in Roku. I think it's related to the new FW update (FW 6.48 build 2), because I just started having the issue since the update with the annoyingly super loud splash logo screen when opening the app. Anyone with this particular issue? Any ideas/advice/help? Any and all assistance is greatly appreciated. Thanks.