Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Katokc1
Level 7
‎05-31-2020 11:49 AM

Disney+ Not available in my region I live in the United States

Just bought Disney+ for my daughter and I went to install it on her Roku device and whenever I click on it it says not available in my region I live in the United States and I did a hard reset and it still showing it’s not available in my region.   

0 Kudos
Reply
1 Reply
Highlighted
makaiguy
Level 17
‎05-31-2020 02:44 PM

Re: Disney+ Not available in my region I live in the United States

Sounds like the Roku does not consider you to be in the US. 

Do you connect via a VPN that masks your real location, either now or when you set up your Roku account?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
0 Kudos
Reply