Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Danyphil83
Level 8

Disney+ Issue LA Region

Im located in Costa Rica and since today November 17 2020 Disney+ is available. I've managed to get it installed in all my android, IOS and PS devices, however can't find it for my Roku. I've checked already and it should be available on my Roku Premiere 4K and my Roku 3, why I cannot find it and get it installed?

61 Replies
Kiliknoxville
Level 8

Re: Disney+ Issue LA Region


@Danyphil83 wrote:

Im located in Costa Rica and since today November 17 2020 Disney+ is available. I've managed to get it installed in all my android, IOS and PS devices, however can't find it for my Roku. I've checked already and it should be available on my Roku Premiere 4K and my Roku 3, why I cannot find it and get it installed?

 


Me pasa exactamente igual, no me aparece el canal para descargar/agregar. Y ya tengo pagado por un año Disney+, me podrían ayudar

Kiliknoxville
Level 8

Re: Disney+ Issue LA Region


@Kiliknoxville wrote:

@Danyphil83 wrote:

Im located in Costa Rica and since today November 17 2020 Disney+ is available. I've managed to get it installed in all my android, IOS and PS devices, however can't find it for my Roku. I've checked already and it should be available on my Roku Premiere 4K and my Roku 3, why I cannot find it and get it installed?

 


Me pasa exactamente igual, no me aparece el canal para descargar/agregar. Y ya tengo pagado por un año Disney+, me podrían ayudar


Sólo que estoy en México

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Omarmoar10
Level 7

Re: Disney+ Issue LA Region

Hola! A mi tampoco me aparece el canal para descargarlo! Ayuda por favor!

0 Kudos
MauDev
Level 7

Re: Disney+ Issue LA Region

Quizás en unas horas tal vez lo agreguen  

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F1Sturmer
Level 7

Re: Disney+ Issue LA Region

I have the same issue here. I have Roku LT purchased in USA but channel not even present in channel store,

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Mcorniel
Level 7

Re: Disney+ Issue LA Region

Mismo, Republica Dominicana

jrcamposf
Level 7

Re: Disney+ Issue LA Region

Same issue, I am in Costa Rica, I have a Roku 4 and a TCL Roku TV and I cannot find and install the app.

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Danyphil83
Level 8

Re: Disney+ Issue LA Region

Curious thing is that in their website they announce it for LA region..... I've sent them an email to check what's going on.

0 Kudos
Rayarocker
Level 8

Re: Disney+ Issue LA Region

Me pasa lo mismo, yo tengo la roku 3 que compre en los estados unuidos pero no me aparece la APP para poderla descargar. ingrese desde la Web en mi perfil y si esta la app pero el boton de agregar esta de modo transárente y no me deja agrega la app a mi roku.

Aguien sabe que significa cuando el boton de una APP esta en modo transparente?

 

Gracias,

Saludos!!roku 3.png