Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
So, I may have insight, but not an answer on this. I also bought a Disney+ subscription through my Roku. When I tried to login from another tv, it said it did not have my email address on file. I only have one, so I had to start digging. I even receive emails from Disney+. After going back to a tv I know we are logged in on, I went to Disney+ account settings. The email showing is some nonsensical gmail account (it actually includes “disneyplus” and a string of numbers with it, which is most definitely not my account. There is an option to change it so I selected that but they want to send a code - to your email - to verify it’s you. So, for now I am stuck. I am planning on using my Roku to cancel the subscription next month when it’s time to pay the monthly fee and sign back up using my real email. Not sure how or why this rando email was generated, but that might be something to look into on roku’s end?
Okay, so you mean that the only Roku LT models that Disney+ is unsupported on are the earlier ones, right?
According to the Disney support site, that is correct. Only the LT 2700 is supported. Basically they are supporting the 3rd generation players and newer, although I think there's a few others unsupported scattered through there.
Dan Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.