Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Today is suppose to be the launch of the Hulu, Disney + bundle, but I do not see it being offered on my Roku device. I see the older version of Hulu, which does not mention Disney at all. How do I get this bundle?
@steelsig Thanks for the note. For any issues you run into when trying to log into the Disney+ channel on any platform/device, please contact Disney+ support directly here: https://help.disneyplus.com/ or by phone here: 888-905-7888
They will be able to assist you with any login or account credential issues you may encounter.
Thanks all that have replied for there help. gnonny11, I was now able to enter the code to activate my account. You were right. Once on the screen showing the code field, I had to press the up arrow on the remote to highlight the field and then press OK to bring up the keyboard. It just wasn’t working this morning.
Beyond that most of the other bugs were worked out this evening. I didn’t have to reboot the Roku in my case.
I still do not yet see anything under TV shows. But, I’m sure they will fix that soon.
I also saw that outside of the Roku, the Disney+ App is also available on Samsung smart TVs.
Signed up for Disney+ a while back only to discover it won't work with my Roku 2 XD#. I have an older TV with an RCA connection. Which model Roku could I purchase that would work for my TV and be supported by Disney+?