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pmckats2
Level 7

Disney+Bundle

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I thought I was singing up for the Disney+bundle that included Hulu and ESPN+ but only got Disney +  what happened with the other two?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Disney+Bundle

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@pmckats2 

Thanks for the post.

How did you sign up for your Disney+ subscription? Did you purchase the subscription through Roku Pay, or did you sign up with the channel provider directly?

If you need further assistance with account and billing elated issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.

If you need more information about the Disney+ bundle, you will need to contact Disney+ support directly. You can reach them here: https://help.disneyplus.com/csp


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Disney+Bundle

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@pmckats2 

Thanks for the post.

How did you sign up for your Disney+ subscription? Did you purchase the subscription through Roku Pay, or did you sign up with the channel provider directly?

If you need further assistance with account and billing elated issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.

If you need more information about the Disney+ bundle, you will need to contact Disney+ support directly. You can reach them here: https://help.disneyplus.com/csp


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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