Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Wrathdaddy
Level 7

Discovery+ requiring a pin?

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Subscribed to discovery+ got it going on my Samsung,  then came to my roku tvs. Everytime I try to add the channel it prompts me for a pin. I don't have a pin setup, and don't use pins. So what the heck?

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Strega
Level 15

Re: Discovery+ requiring a pin?

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I would start by going to settings->system->about and making sure that the email address listed there matches your roku account.

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Strega
Level 15

Re: Discovery+ requiring a pin?

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I would start by going to settings->system->about and making sure that the email address listed there matches your roku account.

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Wrathdaddy
Level 7

Re: Discovery+ requiring a pin?

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That was it, thus tv was in my daughter's email. Factory resetting now! Thanks man

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