Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Cjoyner1214
Level 7

Discovery plus

I am a discovery plus subscriber, have watched with no issues. I have a hisense roku tv, I loaded discovery plus, put in user name and password, I hit continue to channel and I see the discovery plus icon, then a spinning circle, then I’m taken back to the home screen. I can’t get it to play. I’ve tried unloading it and reloading, the same thing happens. 

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