Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MEaston
Level 7

Discovery plus app

I cannot download the discovery+ app from my Roku device or from my Roku app. Every time I try to download it it just errors...If I log into my Roku account it shows that I have the discovery+ app but I can’t play it on any of my devices or see it on any of my devices... 

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makaiguy
Level 20

Re: Discovery plus app

You can add anything you find on the Roku Channel Store web page to your Roku account. A channel will only download from your account to a device supported by the channel app, however.

I can't yet find any info specifically on which Roku models Discovery wrote their Discovery+ app to support, it's probably too soon, but here's what Discovery Go says it supports so Discovery+ may be the same :

Roku

  • Roku 3
  • Roku Ultra
  • Roku Express
  • Roku Stick
  • Roku Stick+
  • Roku TV - All operating system version are supported

Source: https://gohelp.discovery.com/hc/en-us/articles/360046639154-Which-devices-are-the-GO-apps-available-...

And, although it's not listed, if it runs on an Express, I think it should also run on a Premiere.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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