Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
Does this clear up the issue you are seeing? Please keep us posted.
Ours is doing the same thing. Plays for awhile then after a commercial, which I'm paying not to have, it will go back 5, 10 even 15 minutes. We end up watching the same scenes 3-4 times. It's really annoying. I'm almost to the point of canceling!!
As stated previously, for more information about that channel's features and functionality, you'll want to contact Discovery+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
Well that's the thing, Danny - WE HAVE CONTACTED them multiple times and they have basically done NOTHING to fix the problems. So Roku needs to do that for us, since you'd have more leverage than an ordinary user.
As far as the third party apps Jared, yes, Roku hs no more leverage than the average user because they do not own, manage or maintain third party apps such as Disney+ Paramount Plus ,etc. Click on the app and press the options and then toggle to give us feedback. If not go to the customer service or su0pport page and see if any of the common problems fits yours and then use that one to solve your problem.