Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
If that still doesn't clear up the issue you're experiencing, we recommend contacting the channel provider directly to follow-up for more help. They’ll be able to best assist with any issues that are occurring within their channel.
You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us
I tried the below steps when my Discovery+ app stopped streaming altogether and kept giving me an "Error occurred. Please try again later." message. It seems to have cured the hiccup/skipping issue for me.
Log out of the Discovery+ app on your Roku and then uninstall the app
Next, we'll clear the cache:
Make sure “Home” is selected from the main menu.
From the remote control, press the following buttons consecutively:
Yes...when I did that my Roku froze for about a minute and then rebooted. From my understanding, those remote commands wipe the cache for all the apps installed on the Roku. It did not wipe out all my saved settings like passwords and logins, but do this at your own risk. Make sure you press the home button first and you are on the home screen before going through the sequence.
The cache-clearing procedure was recommended to me by the Discovery Plus team, but it did not help. We see this issue on all shows we have watched. (New episodes of former Travel Channel shows, which have been yanked from satellite.)
I haven't been watching it that much but mine seems to only do it when I put it on pause and then it'll stop three or four times in the beginning when I restarted again I think it's gotten better. But I like I said I only watch it once or twice a week now for those special shows that you can only see on Discovery Plus. On another note I did cancel Paramount Plus because everything they show I can see on other streaming services. They're nothing special