Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Imemine
Level 11

Re: Discovery plus app keeps pausing

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I agree with you I have no problems unless I pause it or rewind or fast forward. After I pause for a few minutes it does the pause thing for about 5 minutes and then it proceeds without any other pauses. When I try to rewind and play it over again it pauses in the same section. I haven't tried to back out and rewind. But what I have done is on my Roku I have the ability to used closed caption on replay. So when I do rewind and it comes back on even if it skips I can read what they're saying using the closed caption. Works like a charm. It might skip some video but it doesn't skip the narration.  Thank you for the info.

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Smshngpmpk
Level 7

Re: Discovery plus app keeps pausing

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I haven’t tried the closed caption trick! Thanks for the suggestion - I’ll have to try that! 5 minutes paused tho?! That’s crazy! I’d go insane!! Mine will pause for about 5 seconds & then moves on. I seriously hope they fix these issues soon!

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StreamerUser
Community Streaming Expert

Re: Discovery plus app keeps pausing

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Discovery+ app version 1.4.1 released (3/15) - check and see if any issues have been resolved

StreamerUser
Roku Community Streaming Expert

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Faithful
Level 8

Re: Discovery plus app keeps pausing

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Didn't realize we had 2 threads of this topic. Finished my 2nd show now with no issues using 1.4 Build 1. Looks like it has been fixed!

Imemine
Level 11

Re: Discovery plus app keeps pausing

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I still have the pause problem when I purposely pause it to walk away from the TV for a bit. When I come back and turn it back on It still pauses.  it seems the pauses are a little longer. 

sjames0675
Level 8

Re: Discovery plus app keeps pausing

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Done,

submitted complaint. 
so very frustrating. 

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sjames0675
Level 8

Re: Discovery plus app keeps pausing

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This did not fix the issue for me!

Driving my family crazy

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sjames0675
Level 8

Re: Discovery plus app keeps pausing

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Fixed for what Roku devise?

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RichAlgeni
Level 9

Re: Discovery plus app keeps pausing

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4800X is NOT fixed. It crashes the Roku

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RokuDanny-R
Roku Employee
Roku Employee

Re: Discovery plus app keeps pausing

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Hi everyone,

Thanks for the posts.

As previously stated, for more information about that channel's features and functionality, you'll want to contact Discovery+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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