Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
nevadatraveler
Level 7

Discovery+ app won't allow rewind

I just installed the Discover+ channel on my Roku Ultra. Every thing appears to work ok except when I attempt to rewind a show I get a "No internet connect available" error message from the Discovery+ channel and the app freezes up. If I exit the channel and restart the program it continues to play. I am assuming this is a bug with the channel app. 

0 Kudos
1 REPLY 1\
atc98092
Community Streaming Expert

Re: Discovery+ app won't allow rewind

Yes, most likely a channel bug. You need to advise Discovery about it, as they create and provide support for their own channels. Roku did not create the channel and cannot make any alterations to it. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.