Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.

I've watched several of the Discovery+ channels and have experienced intermittenet "stalls" during playback. They last for several seconds, then playback resumes.

4 Replies

Yup - same here. Plays fine on my Mac but both Rokus keep stalling. Unwatchable!

Can’t add discovery plus or HBO/MAX, says channel install failed. No problem adding other channels. I deleted several channels, did a system restart, repaired the remote & still can’t add them. I didn’t create a new account, should I have to? Anyone know what to do?

Yes, same here. Halting freezing or crash back to home screen.

Same here. It’s happening so much it’s almost unwatchable.