Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I added my Discovery Plus subscription to my mom’s Roku TV. It worked fine for a couple weeks. Now she gets an “Inactive Account “ message. The account is fine. There aren’t too many devices. I’ve tried signing out and back in again. I’ve removed the ap and then added it again. Same error message. Help!