Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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LKW
Reel Rookie

Re: Discovery Plus Close Captioning stopped on all my Roku devices

They did contact me and want more info, but I am out of the country so can't check until I return. Though your situation duplicates mine. 

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RokuDanny-R
Retired Moderator

Re: Discovery Plus Close Captioning stopped on all my Roku devices

Hi everyone,

Thanks for the posts.

If you are subscribed to Discovery+ and are watching content through the channel directly (not through The Roku Channel), you'll want to reach out to the channel provider for further assistance regarding closed captions. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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neboshoh
Reel Rookie

Re: Discovery Plus Close Captioning stopped on all my Roku devices

would there be a better chance of CC working on Disc+ if the subscription was through Roku account and not directly with Disc+

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Re: Discovery Plus Close Captioning stopped on all my Roku devices

I have a TCL 32 and 65 Roku tv, and it is down on both. Earlier episodes of Deadliest Catch were working, and it seemed to stop the last two weeks. Support said they were "working on it" 

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