Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Directv Go in Uruguay

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Good morning how are you? I hope you can help me with my query. I bought a Roku in the US and wanting to install Directv Go in Uruguay does not allow it. I made the query in Roku Latam and they tell me that the problem is that Roku in Uruguay is not officially sold and for that reason it does not allow me to install it. Can this be solved? I bought Roku after investigating for a long time which device was better and unfortunately in Uruguay I cannot fully use it and take advantage of all the benefits that I can have.
Cheers

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Roku Employee
Roku Employee

Re: Directv Go in Uruguay

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@Tomato23 

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Directv Go in Uruguay

Jump to solution

@Tomato23 

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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