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Directv Go does not show channel subtitle when streaming on Roku Ultra

Hello everyone, I've recently bought a Roku Ultra to replace my previous gadget. Everything is working fine but the channels subtitle is not showing when I stream the Directv Go. I've checked the configurations by pressing the star key on my remote and I selected always "on". The HBO Max, Netflix, etc, are showing the subs, only having problem with Directv Go. Does anyone know how to fix it? By the way, I am in Brazil. Thanks in advance

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2 REPLIES 2
Streamer317
Roku Guru

Re: Directv Go does not show channel subtitle when streaming on Roku Ultra

Re: Directv Go does not show channel subtitle when streaming on Roku Ultra

Thanks for your quick reply. One interesting fact is that it doesn't happen with my previous gadget (Chromecast). 

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