I have two identical roku premiers. They have different home screens and have access to different content. How do I make them the one with minimal available content the same as the other roku? I have already tried the factory reset.
Are they connected to the same Roku account? Check the email addresses shown at the top of the screen via Settings > System > About on each Roku.
Yes. Same accounts. In fact, I can view both from my phone and even have more access from my phone with one of them.
@GBpremier wrote:Yes. Same accounts. In fact, I can view both from my phone and even have more access from my phone with one of them.
Hmm, strange. There have been several models with the "Premiere" name, first released from 2015 to 2019. Are they the same model number (Settings > System > About)?
What are some of the "missing" channels? Perhaps they rely on enhancements added to later models.
Yes. Both are 3920X. It’s just very strange.
That is bizarre. Do they both show the same Software version at Settings->System->About? Have you factory reset both of them?
Same software versions. I have factory reset the roku that doesn’t have much content available, but I do not want to reset the one that I like.