Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

DickVanDyke will not stream!

Checked other programs and they appear to stream fine. I checked different seasons and episodes but none will play

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4 Replies
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Roku Employee
Roku Employee

Re: DickVanDyke will not stream!

@crosstraxcmi 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What channel were you watching/searching this content on?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

dickvandyke Show on Roku Channel Won't Play

Hello!

My mother loves the dickvandyke show, and tried to watch it on the Roku Channel earlier today. For some reason though that show just goes back to the episode information screen when you hit Play, and it ends up stuck in a loop. It's on a Roku Express, all software is up to date and we restarted it, but still no playback.

Has anyone seen this before? Other shows on Roku Channel work just fine.

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Roku Employee
Roku Employee

Re: dickvandyke Show on Roku Channel Won't Play

@Poindextra 

Thanks for the post.

Can you please specify the issue you are experiencing? What season/episode were you trying to watching?

With more information we will be able to assist you further.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: dickvandyke Show on Roku Channel Won't Play

I am having the same issue. I have a Roku express and this program is on the Roku channel. I attempted to play episodes from each of the seasons but none of them actually played. You press play but remain on the same screen.

Other Roku programs played without any issue. It only happens with the **bleep** Van **bleep** program. Any suggestions?

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