Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Devices won't play amazon prime

One of my two roku devices won't play amazon prime. It's been reset with new codes several times now it's not even offering that. Do I have to buy a new roku and if so will I be charged for the re0connect ????? Can't find a way to converse with a human at ROKU . Verrrrry frustrating . 

0 Kudos