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jhast69
Newbie

Device overheating when watching Apple TV

My stick overheats while I was watching Apple TV. Waited 10 minutes and after about 10 minutes it's got the same message of overheating.

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1 REPLY 1
RokuDanny-R
Retired Moderator

Re: Device overheating when watching Apple TV

@jhast69

Thanks for the post.

We would recommend taking a look at the troubleshooting steps provided by our Support page here: Fix an overheating issue

If you are still unable to resolve the issue, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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