Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Democracy Now Channel not updating

I've had the Democracy Now Channel for years on ROKU,,,, I believe they broadcast each morning M-F and then show up on Roku sometime in the afternoon. Several months ago instead of showing up in the afternoon of the day of shooting, they began showing up the next day. 

This week, they seem to be stuck on Tuesday, May 19th and Wed, Thurs, Fri has not popped in (yet?).

And YES, I did delete and reload the Democracy Now Channel,, and YES, I did make sure my ROKU version was up to day and refreshed, restarted, etc. and NO, this is not happening on my other dozens of channels. 

Anyone else having this problem? or can think of another solution? 

thank you

6 Replies
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Re: Democracy Now Channel not updating

Same with me. 

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Level 10

Re: Democracy Now Channel not updating

Developers of Roku channels are responsible for making their channels work on the Roku platform.  Please let Democracy Now know by providing them them details at:

https://www.democracynow.org/contact

TheTick
Roku 3 for Pokémon TV / YouTube / Animal Planet GO / HBO GO. Chromecast for most other media because Roku Mirroring sucks , how many clicks in Wndows 10 (about a dozen) to Miracst on Roku vs 2 with Chromecast.
Verizon FIOS
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Level 7

Re: Democracy Now Channel not updating

Update: as of this writing, 5/24/2020, Democracy Now is still "stuck" on last Tuesday 5/19.

Yes, I have written Democracy Now when I originally posted this, and have not heard back from them. I will write Democracy Now again. 

thank you,

James

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Level 7

Re: Democracy Now Channel not updating

 
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Level 1

Re: Democracy Now Channel not updating

Having same problem

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Level 7

Re: Democracy Now Channel not updating

UPDATE: Democracy Now is still stuck on May 19th, it is now the 27th. I have been writing DM every day and today I noticed a phone number for DM, so I called the number.... selected the "engineering department",,,, and left a message... I hope this works. 

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