Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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shonjohn
Level 7

Deleting my name from an app from roku

I recently had a subscription through hbo max through Roku and i have sense ended it now my son wants to watch hbo max with his subscription and i cant log out of mine. How do i start over so he can log in with his subscription 

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2 REPLIES 2\
StreamerUser
Level 20

Re: Deleting my name from an app from roku

1) Remove the HBO Max app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the HBO Max app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)

 

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makaiguy
Community Streaming Expert

Re: Deleting my name from an app from roku

See this thread on Reddit:

Sign out of HBO MAX on Roku?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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