Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Redthunder54
Level 7

Deleting channels

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How can I delete several channels at once? Have an autistic son and he added 675 channels, then I couldn't get anything to load because there were too many channels. Didnt want to delete one by one so factory reset, but came on first thing with 900 channels???? Factory reset again and now 1,047 channels???? What is going on????

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DBDukes
Community Streaming Expert

Re: Deleting channels

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There is not a way to delete multiple apps at once.

One thing that may help prevent the problem, or prevent it from getting worse, is to add a PIN to add an app: https://my.roku.com/account/pin

From that page, select: Always require a PIN to make purchases and add items from the Channel Store. Not that would require you (or someone) to manage the adding of apps in such a way as to not allow the PIN to be realized. That can be done through the Web interface, or through a different Roku device on the same account.

Back to your specific issue: No, you can't delete multiple apps. All must be removed one at a time.

A couple of options come to mind. Both involve adding a PIN to prevent the adding of unwanted apps.

Option 1

First, add the PIN, then start removing the apps one at a time. This will take some time. When you're done, you're done.

Option 2

Create a new Roku account. You'll lose any purchases through the Roku account and subscriptions through the Roku account. Be sure to cancel any subscriptions. Note that any subscriptions made directly to the service don't apply. What I mean is using Roku billing to subscribe to Netflix (for instance) rather than through Roku billing: https://my.roku.com/account/subscriptions

Once you have the new account set up, with the PIN to prevent adding apps, log in to your old account online (https://my.roku.com/account) scroll down to the bottom and Unlink your Roku devices. Then do a factory reset on your Roku device itself. Set the Roku device(s) up as new. Now, with the PIN, you have a clean do-over.

DBDukes
http://www.dbdukes.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.

View solution in original post

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DBDukes
Community Streaming Expert

Re: Deleting channels

Jump to solution

There is not a way to delete multiple apps at once.

One thing that may help prevent the problem, or prevent it from getting worse, is to add a PIN to add an app: https://my.roku.com/account/pin

From that page, select: Always require a PIN to make purchases and add items from the Channel Store. Not that would require you (or someone) to manage the adding of apps in such a way as to not allow the PIN to be realized. That can be done through the Web interface, or through a different Roku device on the same account.

Back to your specific issue: No, you can't delete multiple apps. All must be removed one at a time.

A couple of options come to mind. Both involve adding a PIN to prevent the adding of unwanted apps.

Option 1

First, add the PIN, then start removing the apps one at a time. This will take some time. When you're done, you're done.

Option 2

Create a new Roku account. You'll lose any purchases through the Roku account and subscriptions through the Roku account. Be sure to cancel any subscriptions. Note that any subscriptions made directly to the service don't apply. What I mean is using Roku billing to subscribe to Netflix (for instance) rather than through Roku billing: https://my.roku.com/account/subscriptions

Once you have the new account set up, with the PIN to prevent adding apps, log in to your old account online (https://my.roku.com/account) scroll down to the bottom and Unlink your Roku devices. Then do a factory reset on your Roku device itself. Set the Roku device(s) up as new. Now, with the PIN, you have a clean do-over.

DBDukes
http://www.dbdukes.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.

View solution in original post

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