Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Deleting a friends account netflix account information

Need help deleting an old friends account set up on my Netflix so I can join myself.  Her email is displaying and I dont have her password


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Level 21

Re: Deleting a friends account

You should be able to delete the Netflix channel (hit * while the channel is highlighted), reboot the Roku, then add the channel back in. That should remove all previous settings for that channel. 

Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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