Channel Issues & Questions

[RealEmail]

Unable to play the Roku Channel on the Amazon Silk internet browser on my firestick. When selecting a movie or tv show the video player will show up and load then I will get this

Playback Error

DRM:KeySystem Access Denied! -- Key system access denied! Unsupported keySystem or supportedConfigurations.

Ive found similar reports from people back in January 2020 on the internet and someone on here as asked a similar question 3 weeks ago with no response from anyone.

[boogernose]

Can you explain to me any intelligent valid reason Roku would

want to support streaming its Channel to a browser from Amazon on Firestick?

That would seem like Piracy to me and I'm sure its not supported without licensing.

Get Real.

[RealEmail]

How is this piracy? I'll give you an intelligent reason why they would continue to support the viewing of their FREE content on the silk browser. They can continue to get ad revenue and increase the number of viewership to get more content. If you're not gonna reply with an intelligent response to the issue stated in the original post then dont reply ding dong. 

[RokuTannerD]

@RealEmail Thanks for reaching out. You can see more information about what devices and browsers are currently supported for use with The Roku Channel here: https://support.roku.com/article/360007223934-how-do-i-get-the-roku-channel-

Thanks,

Tanner

[ilv2et]

Hi I had the same problem using silk browser to watch itv hub. Set the browser to google. And give it a shot. If your still having problems then go to settings.

Advanced settings 

Site settings 

Data stored 

Clear all. 

Then give it a try. 

[makaiguy]

---

@boogernose wrote:

Can you explain to me any intelligent valid reason Roku would

want to support streaming its Channel to a browser from Amazon on Firestick?

That would seem like Piracy to me and I'm sure its not supported without licensing.

Get Real.

---

To get their share of the advertising revenue with the extra exposure that other platforms provide.

[ilv2et]

DRM is available on silk browser. I have no problem with using a firestick, silk browser.

Cheers.