Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

DIY Go and HGTV GO apps.

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I have had ROKU ready TV for a couple months and Direct TV. I downloaded the DIY GO & HGTV Go apps without problems and was watching them. Today none of the apps work. Says i need to subscribe to a pay TV. What can i do to get them to work again?

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Roku Employee
Roku Employee

Re: DIY Go and HGTV GO apps.

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@TJG 

For more information about that channel's features and functionality, you'll want to contact those channels providers support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach them here:
https://watch.diynetwork.com/general/faq
https://watch.hgtv.com/general/faq

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Highlighted
Roku Employee
Roku Employee

Re: DIY Go and HGTV GO apps.

Jump to solution

@TJG 

For more information about that channel's features and functionality, you'll want to contact those channels providers support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach them here:
https://watch.diynetwork.com/general/faq
https://watch.hgtv.com/general/faq

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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