Channel Issues & Questions

[smesallati]

On selecting DAZN to watch sports, it goes into "like trying to find something" for 3 seconds then return to home page. Any suggestions?

[RokuDanny-R]

@smesallati 

Thanks for the inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?

Thanks,
Danny

[smesallati · Accepted solution]

Thank you for your prompt help and reply. 

I couldn’t remove the channel as it would not access and stay, it immediately returns back to home screen. 

By trial, I managed to get it to work by accessing the “guest mode” and running DAZN there, then once I exited the guest mode, reset the system and voila!  It is running again. 

Thanks again for now. I was worried especially during the holidays period. 

Season’s greetings to you. And all. 

[HullcityDave]

The last 2 weeks whenever I go into DAZN with my Roku it works for about 10 mins and then kicks me out. I can go back in again but does the same thing over and over again. Anyone experiencing the same problem?

[RokuDanny-R]

@HullcityDave 

Thanks for the inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny