Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

DAZN False advertising

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DAZN advertising I could watch every Bengals game and I paid $19.99 to find out that was a lie! I would like a refund. 

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Roku Employee
Roku Employee

Re: False advertising

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@kennylacy 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact DAZN support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. You can reach DAZN support here: https://www.dazn.com/en-US/help

If you need further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: False advertising

Jump to solution

@kennylacy 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact DAZN support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. You can reach DAZN support here: https://www.dazn.com/en-US/help

If you need further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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