Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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daly1936
Level 7

DAZN ACCOUNT

I paid my yearly account for DAZN on september 19. It initially worked but since I got a new TV on september 26 with roku included I cannot connect to my DAZN account. I disconnected from my DAZN account on the old roku I had and it still does not work on my new TV. When I try to request the reset my password email, I receive no email. Please help!

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renojim
Community Streaming Expert

Re: DAZN ACCOUNT

Did you pay through Roku or DAZN?  If the latter, you'll have to contact DAZN.

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daly1936
Level 7

Re: DAZN ACCOUNT

I paid with Roku, my invoice shows it's a Roku invoice for DAZN. Where can I provide my order number so that this can be resolved? 

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renojim
Community Streaming Expert

Re: DAZN ACCOUNT

You can try going through the steps here:  https://support.roku.com/contactus

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daly1936
Level 7

Re: DAZN ACCOUNT

I already cancelled my annual subscription with DAZN channel on my roku account.. i will be abel to stream until 09/19/2021 cause i already paid . When I try to request the reset my password email, I receive no email. 

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