Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Curiosity Stream - kicked out to Roku main menu

Hi.  I love Curiosity Stream.  Lately, when I have been watching Curiosity Stream for an hour or so, I will be kicked out of CS and find myself back at the Roku Main Menu screen.  Can any one help me debug this situation?

Thanks for your assistance.

mark

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Roku Employee
Roku Employee

Re: Curiosity Stream - kicked out to Roku main menu

@mtmcdonough 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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