Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Dionis
Level 7

Crunchyroll app hangs at end of program if i can get that far

Client Version: 4.2.407 on Roku Model: Roku Ultra (4660, 4661, 4662 series) (4660X)

Loads slowly, often hangs loading, if it loads navigation is very is super slow.  Claims communication issues with network, I am using hardwired on Xfinity (reported network bandwith: 19792 )

rebooted everything, uninstalled reinstalled Crunchyroll, nothing seems to help

Often at the end of the program, it hangs and I have to exit the app or blindly try to back out and down to the episode location.

Navigation and loading menus is horrid , once the episode is started there are no issues

 

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makaiguy
Level 20

Re: Crunchyroll app hangs at end of program if i can get that far

After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

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