Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
To be sure I understand ... the channel app has been installed on your Roku, but it does not load the channel to view?
Have you tried removing and reinstalling the channel? Remove/reinstall procedure:
Highlight channel on home screen.
Press * key and choose Remove channel option.
IMPORTANT- DON'T SKIP: From home screen, Settings > System > System restart. This assures no remnant of the old installation remains in the Roku's memory so you get a complete reinstall. It may or may not make a difference, depending on what's causing your problem, but it's worth doing.
Reinstall the channel. Note it will be added to the END of the channel grid.
If channel requires a login, you may need to log in anew.
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