To be sure I understand ... the channel app has been installed on your Roku, but it does not load the channel to view?
Have you tried removing and reinstalling the channel? Remove/reinstall procedure:
- Highlight channel on home screen.
- Press * key and choose Remove channel option.
- IMPORTANT- DON'T SKIP:
From home screen, Settings > System > System restart. This assures no remnant of the old installation remains in the Roku's memory so you get a complete reinstall. It may or may not make a difference, depending on what's causing your problem, but it's worth doing. - Reinstall the channel. Note it will be added to the END of the channel grid.
- If channel requires a login, you may need to log in anew.
Roku Community Streaming Expert
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Note: I am not a Roku employee, just a user like you.
