Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Tans84
Level 7

Crave Channel not working

I have a subscription to the crave channel. Was working fine until I changed the password on the app online, now it won't open on my roku....please help!! 

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Crave Channel not working

@Tans84 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Stipsmich
Level 7

Re: Crave Channel not working

I have the same issue, but there is no option to remove the channel. What should I do? I don’t want to do a factory reset every time I change a password.

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boogernose
Level 18

Re: Crave Channel not working

so you highlite the Channel in Home and press the Star key * on

your remote. A dialog box should come up with remove Channel in it.

at any rate do Settings/System/System restart

it isnt a factory reset just a system restart and is healthy to do now and then

as far as Im concerned.

Factory or hard reset is drastic and shouldnt be necessary.

---A problem clearly stated is a problem half solved---.
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