Channel Issues & Questions

[abubaker]

Hi,

I was using my Roku Express in India (registered with India address) for Netflix and few other channels.

After relocating to Australia, I did a factory reset and registered my device to Australian address, but I am unable to add Amazon Prime or Disney+ in my Roku Express. I know that both channels are available in this region.

[RokuDanny-R · Accepted solution]

Hi,

Thanks for the inquiry.

Those channels are not currently supported in that region.

Please see this thread: https://community.roku.com/t5/Channel-Issues-Questions/Disney-Channel/m-p/522137/highlight/true#M226...

Thanks,
Danny

[Davinder]

amazon prime already available in Australia then why can't i get it on Roku in Australia? 

Its annoying to not get it as i spent money on Roku & not getting amazon prime. Please help 

[RokuDanny-R]

@Davinder 

Thanks for the inquiry.

Please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

Thanks,
Danny

[Aussiedad]

Hi, any idea on when Disney+ will be available in Australia?

[MrAnear]

Hi, 

I recently bought a Roku from US and have discovered neither of these services have apps on the Roku which is very surprising. Any update on when they'll be made available? 

[RokuDanny-R]

Hi everyone,

Thanks for the posts.

As stated previously, please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

Thanks,
Danny