Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Could not stream SF and Cardinals game

I have a ROKU 3500x running 9.4.0 build 4200-09. I have an Amazon Prime account. I can watch Amazon prime movies on the ROKU. Today, 12/26/2020 I selected the SF Cardinals icon that said 'watch live'. So i selected it, it went to Amazon then re-directed to the Amazon catalog. I couldn't find the game anywhere.  I was able to get it on a different smart TV in the house, but when connected to Prime through the ROKU, it wasn't there.  Do I need to ditch this ROKU for something else? thanks in advance.

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