Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Talgar
Level 7

Continuous log-in with Disney +

Disney + does not except my Roku password 

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: Continuous log-in with Disney +

Hello @Talgar

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Disney+ Support to report the issue and for further help. They can resolve the error you are having with channel authentication.

You can contact them here: https://help.disneyplus.com/csp?id=csp_index

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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