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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Hermie66
Level 7
‎08-08-2021 03:50 AM

Connection and app issues also buffering a lot

Frustrated that roku is having issues and stopping us from streaming certain apps. We pay for the device and service and all it does is buffers and gives codes. Can't even watch the local news. They also dropped spectrum from the service. What a rip off

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StreamerUser
Level 20
‎08-08-2021 07:51 AM

Re: Connection and app issues also buffering a lot

You didnt mention your model # or firmware version:   Settings/System/About

Not sure what you mean by "stopping us from streaming certain apps".

You posted elsewhere about Spectrum - do you have the Spectrum app and are unable to stream from it? 

What apps are you having issues with, and what specific  error messages are you seeing?

Buffering and errors are indicators of a poor WiFi/internet connection - check your connection:   Settings/Network/Check connection and post your "internet download speed".

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